Mayor Lee Announces Facebook Application for City Services
Mayor Edwin M. Lee today announced that San Francisco is adding an innovative first-in-the-nation application to the City’s Facebook page, which would allow the public to report basic service issues such as graffiti removal or pothole repairs to the 311 Customer Service Center. Developed through a joint project between the Department of Technology and the 311 Customer Service Center, this Facebook application brings basic City services to the public in an easy and innovative way.
“With nearly 260,000 fans of the City and County of San Francisco, it was necessary to create a better tool to enhance the public experience to connect with our City and report issues through our 311 system so we can take action,” said Mayor Lee. “Social media like Facebook and Twitter have enhanced the public experience for our residents, connected communities, and transformed neighborhoods and businesses.” Read more.