City Announces New Tool to Access City Services with a 'Tweet'

Mayor311 on Twitter 06/02/09 - In an effort to foster more civic collaboration and connectivity with constituents, Mayor Newsom today announced a first of its kind application that allows citizens to access the City’s 311 Call Center  through Twitter, a social networking service. Instead of making a phone call, members of the public can send a short message called a "tweet" to alert the city about a pothole, or simply find out about the City’s green initiatives.

"I’m very excited that San Francisco is the first major City to roll out an application of this magnitude on Twitter," said Newsom. "We are changing the way cities connect with their government." Read More

Watch the Mayor's press conference

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